We are looking for a hands-on Service Engineer to support the maintenance, diagnosis, and repair of electric two-wheelers. The ideal candidate should have strong technical knowledge of EV systems, a problem-solving mindset, and a commitment to delivering high-quality service while ensuring vehicle safety and reliability.
Key Responsibilities
Vehicle Service & Maintenance
Perform routine servicing, preventive maintenance, and inspections of electric two-wheelers.
Diagnose and troubleshoot issues related to batteries, motors, controllers, wiring harnesses, and other electrical and mechanical components.
Repair or replace faulty components to restore optimal vehicle performance.
Conduct post-service testing to ensure vehicles are fully operational and roadworthy.
Diagnostics & Documentation
Create and update job cards with accurate service details.
Maintain records of repairs, spare parts usage, and service activities.
Identify recurring technical issues and escalate them to the Service Head for further analysis and resolution.
Safety & Quality Compliance
Follow all safety procedures while handling EV batteries, electrical systems, and workshop equipment.
Use appropriate tools and diagnostic equipment during repairs.
Ensure every serviced vehicle meets quality and safety standards before delivery.
Customer Support
Explain identified faults, repairs performed, and preventive maintenance recommendations to customers.
Provide basic guidance on vehicle usage, charging, and safety practices when required.
Support field breakdowns and roadside assistance whenever assigned.
Tools & Inventory Management
Maintain workshop tools, diagnostic equipment, and service instruments in good working condition.
Ensure proper handling and accountability of spare parts and workshop assets.
Report damaged or missing tools and equipment promptly.
What We're Looking For
We value Service Engineers who:
Have strong troubleshooting and diagnostic skills for electric two-wheelers.
Possess a solid understanding of electrical and mechanical systems.
Take ownership of vehicle quality and customer satisfaction.
Follow safety standards and established service procedures consistently.
Maintain accurate service documentation and records.
Can work independently while collaborating effectively with the service team.
Are willing to support field service activities and emergency breakdown assistance.
Demonstrate a proactive attitude and continuous learning mindset.
Required Skills & Qualifications
Diploma/ITI/Bachelor's degree in Mechanical, Electrical, Automobile Engineering, or a related field.
1–4 years of experience in automobile or EV service and maintenance.
Basic understanding of EV components, including batteries, motors, controllers, and charging systems.
Experience using diagnostic tools and workshop equipment.
Good problem-solving and analytical skills.
Basic computer skills for maintaining service records and job cards.
Valid two-wheeler driving license is preferred.
Preferred Experience
Experience servicing electric two-wheelers.
Familiarity with battery management systems (BMS) and EV diagnostics.
Experience in field service or roadside assistance will be an added advantage.
Knowledge of preventive maintenance practices and workshop operations.